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Returns Policy

Refund Policy

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We are a legit seller with years or experience and over 1250+ orders entertained so far. If it ever comes to a point where you would like a refund, we wouldn't hesitate to. In the few cases where we had to, we refunded the customers in matter of hours. 


Returns

Normally we dont ask to return item unless its a high ticket item.

Our policy lasts 40 days. If 40 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

You must return the item within 5 days after you received the goods. You will also need to pay the return shipping free.


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods cannot be returned. 

Additional non-returnable items:
Gift cards

Please do not send your purchase back to the manufacturer. Address is mentioned below but must contact us first!

There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 35 days after delivery


Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you purchased item value is greater than 100USD, then in case of a refund we will charge a small fee as a processing fee.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@paintingartprints.com


Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. Make sure you ordering the right size because we dont accept returns of wrong size. If you need to exchange it for the same item, send us an email at info@paintingartprints.com


Shipping
To return your product, you should mail your product to:

M Sarwar 

B-lll-19-S-14 Kot Badar Din, Street Nairian Kasur.

District Kasur, City Kasur. Postal Code:55050

Note: Make sure you contact us before returning the item. Sometime we ship item from warehouse near you. So you must contact us first!


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


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